YouTube videos not loading

(2 posts) (2 voices)

1. 

   elkapitan
   Member

   Hi,

   I'm having trouble viewing YouTube videos in a portfolio on my site. I have followed all instructions and have installed the latest version of prettyPhoto. I have copied the code from the prettyPhoto website (where do I put it??). I tried putting it in the Portfolio Video Link box but that doesn't work.

   <img src="http://www.smservices.net.au/wp-content/uploads/SMSLogoPortfolioFullsizeImage.png" alt="YouTube" width="60" />

   When I just put the link to the YouTube video (http://www.youtube.com/watch?v=eodV--iBXsU) in the Portfolio Video Link box then all I get is a spinning wheel / icon and the video doesn't load.

   Here is the link:
   http://www.smservices.net.au/patient-education-video/

   Please advise me ASAP on how to resolve this. Thank you.

   Regards,
   Brendon

   Posted 1 year ago #
2. 

   Elliott
   Support

   Hello elkapitan,

   You site appears to be using another theme. Go ahead and switch back to inFocus so we can check to see why your videos are not loading.

   Posted 1 year ago #

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