When thumbnail is enlarged in lightbox, won't scroll left?

resolved (16 posts) (2 voices)

  1. advokate
    Member

    I'm using the Elegance theme and love it! I'm having a funny issue, however:

    I've got a Portfolio page that's set to the four-column grid. If you click on the thumbnail, the image blows up into a lightbox view. There's an enlarge icon (like an X, with arrows on each corner) in the top right-hand corner of the blown-up image in lightbox view. This enlarges it even further, which is great! You can scroll around and view the super-blown-up image.

    BUT... In this view, for some reason, it's impossible to scroll left. You can scroll up, down, and right to see a very zoomed-in version of the image, but you are missing part of it because you can't scroll left. What's that about, and how do I fix it for my client?

    Thank you!

    Posted 4 years ago #
  2. Elliott
    Support

    Hello advokate,

    Send us a link and we'll take a look.

    Posted 4 years ago #
  3. advokate
    Member

    Thank you!

    http://www.lorrainehallart.com
    [moderated]

    It's on the Portfolio page and sub-pages.

    Posted 4 years ago #
  4. Elliott
    Support

    I checked your link but I'm not seeing any prettyPhoto images. The image that I am seeing when clicked on opens as a direct link to the image.

    Posted 4 years ago #
  5. advokate
    Member

    Thanks for checking on it. That's bizarre; not at all what I'm seeing...

    So if you go to http://lorrainehallart.com/portfolio/ and hover over the red thumbnail for 01, do you see the magnifying glass? That's what I see, and then on click it opens up in the lightbox with a black/dimmed background and the URL at top in my browser changes to http://lorrainehallart.com/portfolio/#!prettyPhoto[portfolio_img_group_11]/0/

    I'm sending a screenshot...

    Thank you.

    Posted 4 years ago #
  6. Elliott
    Support

    When I try to go here,

    http://lorrainehallart.com/portfolio/

    I get sent here,

    http://lorrainehallart.com/hello/

    Posted 4 years ago #
  7. advokate
    Member

    Ah yes - I'm sorry. Can you log in at http://www.lorrainehallart.com/wp-admin with [moderated] and then re-navigate to http://www.lorrainehallart.com? That should do it. I have it set to private while it's under development. I apologize for not being clearer!

    Posted 4 years ago #
  8. Elliott
    Support

    Try adding this to your custom CSS,

    .pp_pic_holder { left: 0px !important; }

    This is a public forum so if you need to send me login information then it would be best to send me a private message by clicking on the "PM this user" link beneath my username.

    Posted 4 years ago #
  9. advokate
    Member

    Thanks, I will do that next time. I added that CSS, which did fix the problem when it is in the expanded view, but it also made it so that the lightbox is not centered any longer... Is there a different way?

    Posted 4 years ago #
  10. Elliott
    Support

    Perhaps it's a bug in the later versions of prettyPhoto. I found a few other people with the same problem but no fixes yet,

    http://forums.no-margin-for-errors.com/discussion/3523/left-side-of-expanded-image-getting-cut-off/p1
    http://wordpress.org/support/topic/prettyphoto-expanded-image-being-cut-off

    Would you like to get rid of the expand button?

    Posted 4 years ago #
  11. advokate
    Member

    I'm not sure; I'll have to ask my client. Would you tell me how to do that in case she would like to?

    Thank you for your help.

    Posted 4 years ago #
  12. Elliott
    Support

    You would add this to your custom CSS,

    .pp_expand { display: none !important; }

    Posted 4 years ago #
  13. advokate
    Member

    Thank you. Do you have any suggestions about where I might go to ask about a fix for this bug? I asked in the Wordpress forums but no luck so far...

    Appreciate your help!

    Posted 4 years ago #
  14. Elliott
    Support

    You can find the prettyPhoto documentation and support here, http://www.no-margin-for-errors.com/projects/prettyphoto-jquery-lightbox-clone/.

    Posted 4 years ago #
  15. advokate
    Member

    Thanks!

    Posted 4 years ago #

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