Video Portfolio Not Working - PrettyPhoto?

(8 posts) (2 voices)

1. 

   jleavitt13
   Member

   Sorry in advance becuase I am sure I am just being stupid here...

   I can not get the video portfolio to work on my site http://lovefirstparenting.com/videos the white box keeps spinning. After reading around on here is sounds like I need to install prettyphoto. Is this true? Do I download and install from their website? Or is this not the case?

   I have tried deactivating all of my pluggins. I have attached an image of my posts page, is my coding wrong?

   Please help me, thank you in advance

   

   Attachments

   1. Screen_shot_2011-06-18_at_1.21.31_PM.png (51.7 KB, 0 downloads) 11 months old

   Posted 11 months ago #
2. 

   Elliott
   Support

   Hello jleavitt13,

   I took a look at your site but I could not find any images being used with prettyPhoto. Go ahead and send us a link to the exact page you are having issues with.

   It is most likely that you need to update prettyPhoto. You can find instructrions in this thread, http://mysitemyway.com/support/topic/infocus-and-wordpress-31.

   Posted 11 months ago #
3. 

   jleavitt13
   Member

   Here is the link to the page in question: http://www.lovefirstparenting.com/videos
   But I guess my question is, to make the video work in the portfolio page do I even need prettyPhoto or is that an entire other thing that I do not need for the video to work. And if that is the case, any advice on getting the video to play?

   Posted 11 months ago #
4. 

   Elliott
   Support

   The portfolio images when clicked on will open in prettyPhoto. If your on Wordpress 3.1 or higher then you'll need to update prettyPhoto for them to display correctly.

   I don't see any images in that page jleavitt13, do I need to login?

   Posted 11 months ago #
5. 

   jleavitt13
   Member

   Sorry if I was not clear with what I was asking. All I want if my video to play when it is clicked on. Right now I just get a small box the continually spins.

   Posted 11 months ago #
6. 

   Elliott
   Support

   Whenever I try to view your video page I get redirected to this,

   http://www.lovefirstparenting.com/member-registration-area-2?s2member_seeking=page-32&s2member_level_req=0

   The problem is that you most likely need to update prettyPhoto. You can find instructions in this thread, http://mysitemyway.com/support/topic/infocus-and-wordpress-31.

   Posted 11 months ago #
7. 

   jleavitt13
   Member

   Updating prettyPhoto worked perfectly. Thank you so much for the continued quick support. It is greatly appreciated!

   Posted 11 months ago #
8. 

   Elliott
   Support

   Your welcome jleavitt13, let us know if you have any other questions.

   Posted 11 months ago #

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