Trouble with thumbnails in portfolio

resolved (7 posts) (5 voices)

  1. Coobakai
    Member

    Hi,

    I'm hoping you can help me with a problem I'm having with the thumbs in the portfolios I've set up. The site I'm working on requires a number of portfolios to display a jewelry collection. I've followed the instructions provided in the documentation on how to do this, and I have most of the portfolios functioning perfectly—but, unfortunately, a few are giving me problems.

    The issue I'm having is with thumbnails not loading

    Here are links to the trouble makers:

    http://anujatolia.com/?page_id=346 — none of the thumbs will load

    http://anujatolia.com/?page_id=352 — one thumb will not load

    http://anujatolia.com/?page_id=359 — only two thumbs will load

    The strange this is that when you click on the loading icon, the full size image is there.

    Any luck resolving this issue would be truly appreciated.

    Thanks,
    Matt

    Posted 1 year ago #
  2. Deep Titanic
    Member

    Hey I reckon that you've not loaded in the thumbnails into the

    Portfolio Gallery Image

    section of the post options ... I had the same problem :^)

    Posted 1 year ago #
  3. Coobakai
    Member

    Hey Deep Titanic,

    I managed to finally figure out the problem on my own before I read your suggestion, but thanks for the reply!

    It turns out that the culprit was an empty space at the end of the image URLs I had entered into the 'Portfolio Fullsize Image' field.

    Once I deleted that space and updated the post, the thumbnails loaded properly.

    If anyone else runs into the same problem, try either of the solutions offered here. I did not see them in any of the timthumb troubleshooting documentation.

    Posted 1 year ago #
  4. Webtreats
    Support

    @Coobakai

    Glad to hear you resolved this.

    Thanks for posting your fix.

    Posted 1 year ago #
  5. Hi,
    i have the same trouble.
    i search blank spaces in my URL's but not found anyone.

    http://www.solmotion.es/bodas/galeria/

    full images all ok and i can navigate perfectly but thumbs don't appears.

    somebody can help me?

    thanks!

    sorry for my english :)

    Posted 1 year ago #
  6. Elliott
    Support

    Hello mierteran,

    You are using the [galleria] shortcode correct? Which version of Awake are you using?

    When trying to view one of your thumbs there appears to be an issue with the timthumb script..

    http://www.solmotion.es/wp-content/themes/awake/lib/scripts/thumb.php?src=http://www.solmotion.es/imagenes/bodas/boda01.jpg&w=60&h=40&zc=1&q=100

    Create a new directory called cache inside /wp-content/themes/awake/lib/scripts/ and make sure that that this cache directory has 777 permissions.

    Also make sure that the /wp-content/themes/awake/lib/scripts/ folder has 777 permissions and also the file thumb.php which you can find in the same directory.

    Go ahead and try this and let us know of the results.

    Posted 1 year ago #
  7. Cool!!!

    Thank Elliot!!! Perfect support!!!

    I've changed .../script/ folder permissions to 777 and thumbs is working now.

    I like this fourum and awake theme!!!

    Posted 1 year ago #

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