Trouble with Image Resizing

(7 posts) (3 voices)

1. 

   drseamons
   Member

   Hi there,

   I just moved an Echelon-templated site from my development server to a client's server. For some reason, I'm having issues with image resizing.

   The resized images on the production server are distorted, a problem I didn't experience on the development server. For example, here's a page from the dev site:
   http://lumeno.net/silenttype/medical-transcription/newsletter/documentation-management-to-simplify-your-workflow
   And here's the exact same page on the production site:
   http://www.silenttype.com/medical-transcription/newsletter/documentation-management-to-simplify-your-workflow

   Notice that the featured image is contorted on the production site, as are the recent post thumbnails in the sidebar.

   I've read a few support topics about this issue, and I've changed permissions on the cache folder and on thumbs.php, but those fixes didn't work for me. Any other ideas?

   Posted 4 months ago #
2. 

   Elliott
   Support

   Hello drseamons,

   Did you make sure to update the "site URL" field before exporting your database? http://codex.wordpress.org/Moving_WordPress

   You can also try this out, http://mysitemyway.com/docs/index.php/General_Troubleshooting_Guide#Image_Resizing_does_not_work.

   Make sure that you do not have image resizing disabled in Dashboard -> your theme -> Image Resizing. And make sure that your using timthumb instead of Wordpress resizing.

   Posted 4 months ago #
3. 

   drseamons
   Member

   Thanks for the response, Elliott.

   Yep, site URL was updated in the wp-options table.

   Can't find the timthumb-config.php file in Echelon. The URI indicated (/wp-content/themes/[your_theme]/lib/scripts/timthumb/timthumb-config.php) doesn't exist.

   Image resizing is not disabled, and timthumb is the resizer of choice.

   Other ideas?

   Posted 4 months ago #
4. 

   drseamons
   Member

   OK, found the allowedSites array in thumbs.php (/wp-content/themes/[your_theme]/lib/scripts/thumbs.php) and added the site's domain. Still no dice...

   Posted 4 months ago #
5. 

   Webtreats
   Support

   Hi drseamons,

   I found the issue.

   I went to this URL on your website to test TimThumb:

   http://www.silenttype.com/wp-content/themes/echelon/echelon/lib/scripts/thumb.php?src=http://www.silenttype.com/wp-content/uploads/2011/12/Image_WorkflowDiagram_1200x709.jpg&w=570&h=370&zc=1&q=100

   And I got the following error:

   GD Library Error: imagecreatetruecolor does not exist - please contact your webhost and ask them to install the GD library

   Posted 4 months ago #
6. 

   drseamons
   Member

   Thanks much. The host company has installed GD. You'll no longer see the error. But after clearing my cache and restarting my machine, I'm still seeing the distorted images. Something else is going on.

   Posted 3 months ago #
7. 

   Webtreats
   Support

   HI drseamons,

   I just checked and it looks like TimThumb is working correctly on my end.

   For example:

   http://lumeno.net/silenttype/wp-content/themes/echelon/echelon/lib/scripts/thumb.php?src=http://lumeno.net/silenttype/wp-content/uploads/2011/12/Image_WorkflowDiagram_1200x709.jpg&w=588&h=226&zc=1&q=100

   Is there a link you can provide with a page that is outputting distorted images?

   Also try clearing your browser cache and deleting all files in the following directory on your server:

   wp-content/themes/echelon/cache

   Posted 3 months ago #

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