Submenu titles not showing on iPhone/iPad

(6 posts) (3 voices)

1. 

   WDW1Fanatic
   Member

   Great new themes. I'm an original Awake user and in process of installing Eschelon. Have noticed on your demo sites that while the menus work on Firefox/Safari, when I try the same unmodified theme from your demo site on my iPhone or iPad, there is a failure. Any menu that is "clicked", has the drop down submenu appear, but the titles are missing. Same thing happens on other themes such as Elegance and Modular. I recognize your official support is for PC/Mac-based browsers, but getting this to work on iPhones/iPads is a showstopper for me. Any chance of you taking a look at that? Thanks. Bert

   Posted 10 months ago #
2. 

   Elliott
   Support

   Hello WDW1Fanatic,

   It seems to be working on my end. I haven't updated my iOS version in a long time though so I'll take another look after updating.

   Posted 10 months ago #
3. 

   WDW1Fanatic
   Member

   Thanks Elliott. iOS on both my iPhone4 and iPad2 is 4.3.3 (8J2, which is the latest for those devices. To try this specifically, try this URL: http:/themes.mysitemyway.com/echelon ... On my iPhone, when I touch e.g. "Galleries", the drop down is there, but no text. I have tried then expanding the size of that area and there really is no text unless it's the same color as the drop down background. Interestingly, if I try that exact same site on the iPad, the drop downs and their words (darker gray in this scheme) are there.

   Posted 10 months ago #
4. 

   affordablewebguy
   Member

   Did we get anywhere with this? I agree iOS functionality is a bit of a showstopper. I too can't get a simple drop down to work in Elegance. Support seemed to just stop cold on this topic.

   Posted 8 months ago #
5. 

   Elliott
   Support

   It seems to be a cufon issue, until we figure out a workaround you can disable cufon to have it display.

   Posted 8 months ago #
6. 

   Elliott
   Support

   Hello everyone,

   Our devs created a fix for this which you can try out, http://mysitemyway.com/support/topic/iphone-problem-no-dropdown-menu.

   Posted 8 months ago #

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