Skin editor stopped saving

open (18 posts) (6 voices)

  1. newleaf
    Member

    My skin editor was working but it suddenly stopped saving changes. It just looks like it is saving but never completes.

    I disabled plugins and still not working.

    How Can I fix this?

    Posted 4 years ago #
  2. Elliott
    Support

    Hello newleaf,

    Let's try the following,

    1. Create a backup of your theme options in Dashboard -> your theme -> Advanced and then hit the "Reset All Options" button and then try saving again to see if it's a problem in your theme settings.

    2. Create a backup and completely delete the theme before downloading / uploading a fresh copy.

    3. Try increasing your memory, http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP.

    Posted 4 years ago #
  3. newleaf
    Member

    Thanks Eliott Ill give that a try!

    Posted 4 years ago #
  4. mousy602
    Member

    Hi Elliott,

    I am having problems saving the font size and color of the menu while editing the skin. Every time I select the options I want it automatically resets back to what was there before. I uninstalled all plugins I also followed the steps you provided above but yet no luck. Any ideas? please let me know if you want me to send you my login information. http://mkzgrass.com

    Posted 3 years ago #
  5. Elliott
    Support

    Set the following to 777 permissions,

    /wp-content/themes/[your_theme]/styles/

    And then create a new skin, edit it, and save to see if it works.

    Posted 3 years ago #
  6. mousy602
    Member

    That worked. Thanks Elliott as you can tell I am not very good at this.

    Posted 3 years ago #
  7. gabeizrad
    Member

    I'm having the same problem in Construct. I've completed everything above (Disabled plugins/Reset/ Delete and re-install fresh theme download/permissions to 777/ upped the memory) but I am still not able to save my edited skins. As soon as I click on the "Edit" button it just shows blank space. I've been trying everything that I can think of to get it to work, but I'm stuck. Any help would be fantastic!

    Posted 2 years ago #
  8. gabeizrad
    Member

    Also, to better describe the issue, I can create a new skin and edit it just fine. I can save it and activate it. As soon as I go to try and make edits to it the issue occurs and I can't see or access the edit options. Just thought I'd try and be a little more clear.- Thanks!

    Posted 2 years ago #
  9. Elliott
    Support

    Try setting the /styles/ folder to 777 permissions and check inside to see if the files and folders inside have correct permissions also.

    Posted 2 years ago #
  10. tbastefanie
    Member

    Elliott- I am having the same issue now... all of a sudden changes to the skins are not saving for a few of my sites. HELP!!! If I make the change about 10 times then SOMETIMES it updates. Whats going on?

    Posted 2 years ago #
  11. tbastefanie
    Member

    I don't understand the logic of asking to set the file permissions to 777 - isn't that dangerous? see article:
    https://www.spiralscripts.co.uk/Blog/why-777-folder-permissions-are-a-security-risk.html

    Also why would this all of a sudden crop up when I have had no issues w/skins for the last few years?

    Posted 2 years ago #
  12. tbastefanie
    Member

    Additional info: If I make changes to the skin and SAVE IT AS A NEW SKIN WITH A NEW NAME, the changes are saved. Then I have to activate the NEW SKIN to see the changes. So to me that says it's not about the permissions on the file....

    Posted 2 years ago #
  13. Elliott
    Support

    Perhaps your old skin was corrupted somehow.

    The 777 permissions is just temporary to see if it was a permissions issue.

    Posted 2 years ago #
  14. tbastefanie
    Member

    Is there a resolution to this?
    Just started a new site and having SAME ISSUE with Persuasion 2.8

    Posted 2 years ago #
  15. tbastefanie
    Member

    I've tried the RESET ALL OPTION button, nothing.

    Posted 2 years ago #
  16. tbastefanie
    Member

    Elliott - Can I have some help with this issue? My PhP limit is already set to 256M

    Posted 2 years ago #
  17. tbastefanie
    Member

    HELLO AGAIN - ANY HELP WITH THIS ISSUE AT ALL SUPPORT TEAM??

    Posted 2 years ago #
  18. omg
    Member

    I have had this problem in the past, I had to update my theme.

    Posted 2 years ago #

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