Site appearance and links

resolved (15 posts) (3 voices)

  1. tdimmick
    Member

    I am having problems with a site that was hacked. There was malicious script installed on the site, we have removed it, had it scanned and all is clean. From the wp-admin login the site appears fine, however from the outside it does not. Also there are many links that do not work, and yet the code is all correct. I would like to pm you with the site and login info so you can see what I am talking about.

    Posted 2 years ago #
  2. Elliott
    Support

    Hello tdimmick,

    It would be best to reload a backup. Contact your hosting provider to see if they have automatic backups scheduled.

    Posted 2 years ago #
  3. tdimmick
    Member

    the problem is I got rid of the original backup and backed it up after the revisions were made and added security, as it appears fine within the wp-admin view. What would be your suggestion?

    Posted 2 years ago #
  4. Elliott
    Support

    Try deactivating all plugins and completely delete the theme before downloading + uploading a fresh copy.

    Posted 2 years ago #
  5. tdimmick
    Member

    will i lose any of the content by deleting the them and re-uploading it?

    Posted 2 years ago #
  6. Elliott
    Support

    Only edits done to the theme files.

    Posted 2 years ago #
  7. tdimmick
    Member

    Elliot,
    I have deleted the theme, re-uploaded it, reinstalled wp and still have the same problems. Can you take a look at the site? I will pm you the login info. The trouble is the home page does not appear properly outside of the wp-admin, and on the cakes page, the photo links do not work, and also the photo titles are not showing up properly.
    When you go into edit the page, all the content and shortcakes are there and appear to be correct. Please advise.

    Posted 2 years ago #
  8. Elliott
    Support

    Your getting some javascript errors. Probably caused by plugins.

    Posted 2 years ago #
  9. tdimmick
    Member

    I have deactivated all the plugins and still nothing any different

    Posted 2 years ago #
  10. tdimmick
    Member

    I am in desperate need of some help to figure this out, I have a number of sites, where the links to fancy images do not work and the titles of the photos are not correct. Please help me try to figure out what is wrong. Thanks

    Posted 2 years ago #
  11. Elliott
    Support

    The fancy images problem is a bug in the latest version of Wordpress. Our devs are working on an update.

    Posted 2 years ago #
  12. tdimmick
    Member

    Is the front page slider on this theme also an issue? I am only having a problem on the front page of this theme that it is not coming up at all. The fancy images are on multiple sites.

    Posted 2 years ago #
  13. Webtreats
    Support

    Thanks for your patience.

    Make sure your theme is up to date:
    http://mysitemyway.com/theme-updates-for-04-18-14/

    And then replace the following files on your server with the ones in the zip file below:

    lib/classes/raw-shortcode.php
    lib/shortcodes/18-images.php

    Let us know if this resolves the fancy image shortcode issue.

    Attachments

    1. fancy_images_fix.zip (3.9 KB, 0 downloads) 2 years old
    Posted 2 years ago #
  14. tdimmick
    Member

    Thank you for these updates. I installed on all the effected sites. I am still having a problem on a Myriad theme. The homepage is not loading properly? The fancy links all work. I can PM you with the login to this site, and you can review. I have tried deleting all the plugins and still did not help. I am at a loss on this and client is not happy as this has been like this for a while. I think it also has to do with the update to WP. Not sure if anyone else is having the problem. If there is a page of css or php that I can reupload to try to fix, I would be more than happy to do so.

    Posted 2 years ago #
  15. tdimmick
    Member

    Is there any update as to what can be done for the home page not loading properly? This is a major problem for this client. Please advise. I will gladly send you the web address and login if needed. Thanks

    Posted 2 years ago #

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