Problem after updating from 2.4 to 2.8

(6 posts) (2 voices)

1. 

   jonnyport
   Member

   Hello,

   Updating from 2.4 to 2.8 went well. but than I noticed all the content and settings of the homepage was missing. All the other pages including content are there, though some of them were not overtaking the settings from the version before.

   And when I try to import the options from the version before, which I have exported before updating, it says: "There was an error importing your options, please try again."
   But even with traying again, always the same message comes up.

   What is the best way to resolve that problem? I always could ceate the homepage again, but it will take me quite some work and besides that, I don't remember all the content I had there.

   Thank you

   Posted 3 months ago #
2. 

   Webtreats
   Support

   Hi jonnyport,

   Not sure what the issue could be.

   Did you make any other changes to your site before the upgrade?

   If you send me a private message with your WordPress admin login and FTP login credentials to your site I'll take a closer look at what the issue might be.

   Also can you private message me the exported options you're trying to import.

   http://mysitemyway.com/support/pm/new/webtreats

   Posted 3 months ago #
3. 

   jonnyport
   Member

   Hello,

   thank you for your message.

   I have sent you a pm

   Thank's again

   Posted 3 months ago #
4. 

   Webtreats
   Support

   Hi jonnyport,

   Got your PM, thanks.

   We'll take a look at this for you tomorrow.

   Posted 3 months ago #
5. 

   jonnyport
   Member

   Hi Webtreats,

   thanks a lot for taking a look at my problem. I've tried again, to import the exported options, and it was still not possible. Afterwards I have deleated the entire installation of 2.8 and made a complete new upload and now it works like a charm.

   Thanks for everything, I'd greatly appreciate.

   Posted 3 months ago #
6. 

   Webtreats
   Support

   Hi jonnyport,

   Glad you resolved the issue.

   Posted 3 months ago #

RSS feed for this topic

Reply

You must log in to post.