Portfolio page issue - blank page included

(9 posts) (2 voices)

1. 

   JayCarver
   Member

   On my portfolio page at http://jstylefilms.com/projects/film_video all of a sudden there is a page #2 included at the bottom and when you click on it it goes to a blank page. I have the default set to 9 items in the gallery before starting a new page. Do you know what is causing this? It seems to have happened out of nowhere.

   Posted 1 year ago #
2. 

   Elliott
   Support

   Hello JayCarver,

   Does your shortcode say max = "9" like so?

   [portfolio cat=3 style=gallery max=9]

   If that is the case then try deactivating all of your plugins to see if the issue goes away. If you are still having issues then PM us a Wordpress login so we can take a closer look.

   Posted 1 year ago #
3. 

   JayCarver
   Member

   hi - deactivating the plugins did not work. i only have four. The max is set to "9" as well. Can you give me an email address to send the login info to? obviously I wouldn't want to post it here for the public to see.

   Posted 1 year ago #
4. 

   Elliott
   Support

   You can send me a private message by clicking on "PM this user" beneath my username.

   Posted 1 year ago #
5. 

   JayCarver
   Member

   ok PM has been sent.

   Posted 1 year ago #
6. 

   JayCarver
   Member

   any word on this? it still looks the same

   Posted 1 year ago #
7. 

   Elliott
   Support

   Hello JayCarver,

   If possible then set me up with an Admin account so I can take a look at your settings. The page looks a little different from the default so let me know if there has been any customizations done including exact pages and line numbers.

   Posted 1 year ago #
8. 

   JayCarver
   Member

   Hi Elliot - I've updated it to admin rights using the same login credentials sent to your by PM yesterday. I haven't done any customizations. Anything I've done has been done by using whatever options/checkboxes/dropdowns are available with the theme inside the dashboard.

   Posted 1 year ago #
9. 

   Elliott
   Support

   I'm still not sure what was causing this but it looks like it was semi-fixed by increasing the max = "9".

   I think it was a problem with JayCarver's Wordpress installation but if any other users experience this then deactivate all of your plugins and send us a PM so we can take a closer look.

   Posted 11 months ago #

RSS feed for this topic

Reply

You must log in to post.