Persuasion Theme - Testimonials NOT working

(10 posts) (4 voices)

  1. PDXBarb
    Member

    Hi,

    I have set for three testimonials...but every time I type in the actual testimonial and hit update, all text disappears. Nothing is staying, so of course I get blank boxes on my home page.

    Help please!

    Barb

    Posted 3 years ago #
  2. Elliott
    Support

    Hello PDXBarb,

    Try this out, http://mysitemyway.com/support/topic/adding-testimonial-issue.

    Posted 3 years ago #
  3. PDXBarb
    Member

    Hi Elliot,

    This is for a different theme...I don't have
    "lib/admin/classes/metaboxes-generator.php"
    in the Persuasion theme.

    So do I upload that suggested zip file to the wp-admin folder and hope it doesn't mess things up?
    Thanks!

    Posted 3 years ago #
  4. PDXBarb
    Member

    In case this helps, here is all the code for testimonials. If you can tell me what to fix, that would be awesome.
    Right now, all that shows is the speaker bubble with <> at the far right bottom corner.

    11. TESTIMONIALS
    =============================================================================================================== */
    .testimonial_grid{overflow:hidden;}
    .testimonial_grid .pullquote,.testimonial_grid .pullquote2,.testimonial_grid .pullquote3,.testimonial_grid .pullquote4{width:auto;}
    .testimonial_grid .testimonial_author{display:block;margin-top:15px;overflow:hidden;}
    .testimonial_image,.testimonial_meta{float:left;}
    .testimonial_image{margin-right:15px;}
    .testimonial_image img{vertical-align:baseline;}
    .testimonial_meta{line-height:15px;padding-top:5px;letter-spacing:.5px;}
    .testimonial_author_name{font-size:11px;}
    .testimonial_author_website{font-size:9px;text-transform:lowercase;}
    .testimonial_meta span{display:block;}
    /* widget */
    .mysite_testimonial_widget{position:relative;}
    .mysite_testimonial_widget .testimonial_image{float:right;margin-left:15px;margin-right:0;}
    .mysite_testimonial_widget .testimonial_meta{text-align:right;float:right;}
    .widget_single_testimonial{padding:20px;}
    .widget_testimonial_author{background:url(images/shortcodes/testimonials_bg.png) no-repeat right top;display:block;overflow:hidden;padding-top:20px;height:40px;}
    .testimonial_nav{bottom:65px;position:absolute;right:12px;}
    .testimonial_next,.testimonial_prev{text-indent:-9999em;width:10px;height:20px;display:inline-block;cursor:pointer;}
    .testimonial_prev{background:url(images/shortcodes/prev_arrow.png) no-repeat center center;}
    .testimonial_next{background:url(images/shortcodes/next_arrow.png) no-repeat center center;}

    ============================
    Thanks Elliot. Let me know if you need to see the site.

    Posted 3 years ago #
  5. Elliott
    Support

    That fix is for all of our themes.

    Posted 3 years ago #
  6. PDXBarb
    Member

    Elliot-

    It did not work. I unzipped and loaded the file into the wp-admin folder, with no effect.
    Testimonials still delete after saving.

    Do you have another suggestion? Or since I DON'T have a lib/admin/classes/ in my FTP, and was loading it to the wp-admin folder - is the somewhere else where should I put it?

    Posted 3 years ago #
  7. PDXBarb
    Member

    And are you all going to fix this in next version of themes as there are a lot of complaints on most of your themes with this issue?

    Just curious.
    Thanks!

    Posted 3 years ago #
  8. Elliott
    Support

    Hmm, not sure what to tell you here. It's working fine on my end as well for our other customers.

    We'll be including it in the next update so if you want you can wait until then.

    Posted 3 years ago #
  9. mode22
    Member

    Hi Elliott,

    I've also applied the .php patch and it is not working for the Awake Theme.
    Theme is up to date - same problem, empty testimonial bubble.

    Also of note... no testimonial plugins work with the theme. I've tried 4 or 5 of them.
    Same problem, the text doesn't save.

    Posted 3 years ago #
  10. seangw83
    Member

    This continues to be an issue for me ... when will the next release come out?

    Posted 3 years ago #

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