PDF fillable form does not send to admin email

open (2 posts) (2 voices)

  1. gsg3214
    Member

    I have a fillable form on my Method website that I can not make work. Once filled out, and the "submit" button is clicked, the form should send it to the directed email. It does not and I have tried 7 ways to Sunday to get it to work. The site is:
    http://www.debuquesafetyconsulting.com
    User is: JD38401
    Pass is: 38401Critter911

    I'd appreciate any help!
    Thank you,
    Lynn Ashley
    gsgcla@charter.net

    Posted 1 year ago #
  2. OnePressTech
    Member

    Hi Lynn,

    A support request was posted online at the mysitemyway.com site see http://mysitemyway.com/support/topic/pdf-fillable-form-does-not-send-to-admin-email .

    Mysitemyway has not responded to contact requests or appeared on the forum for almost a year. I am another mysitemyway client who manages cloud-based websites and saw your request for help.

    With regard to your problem, it was unclear what your problem was.

    - You refer to a pdf fillable form which I could not locate (the default contact form is not a pdf form).
    - You have a pdf brochure but that does not have fillable fields.

    Things I fixed for you
    ================

    1) Your brochure page was not configured correctly and the image and text downloaded the DeBuque logo rather than the pdf file. I have corrected that for you.
    2) Your Method Theme twitter was configured to the default WebTreats…I removed that for you.
    3) Your contact form widget was not configured. I have configured it to go to your site's email address.

    Warning:
    =======

    You should not post your admin credentials on the web or your site could be hijacked by spammers to use to attack other websites. I have taken the liberty of changing your admin password. I have emailed the new admin password to your email address.

    Please change the password again…I should not know your admin password either. I only maintain access to the admin accounts of clients.

    I highly recommend you find someone who can assist you to maintain your site moving forward or migrate to a managed site provider such as WordPress.com. Just a suggestion :-)

    Kind regards,
    Tim

    Tim Hibberd - Managing Director
    OnePressTech Pty Ltd

    Posted 1 year ago #

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