Major problems downloading the Awake theme on WordPress 4.5.3

open (2 posts) (2 voices)

  1. princessslattie
    Member

    Please help as soon as possible I am having major troubled downloading the Awake theme into WordPress message the message I'm receiving is:

    "Request Entity Too Large The requested resource
    /wp-admin/update.php does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.
    Apache Server at members-briefcase.org Port 80"

    GoDaddy is telling me that there is a coding problem in the Awake Theme

    Posted 1 year ago #
  2. OnePressTech
    Member

    Sorry to be the bearer of sad news but no one from MSMW has responded to requests via forum or email for over 9 months. I am another MSMW client who helps out where I can. Viva la community spirit :-)

    You do not have a theme issue...the GoDaddy support person was wrong. There is a maximum upload size configured within your GoDaddy account that affects uploads through the WordPress admin interface. Call GoDaddy again and tell them the size of your theme file and ask them to increase your file upload size. There is a setting in WordPress AND a setting in PHP that needs to be changed. If this is a WordPress multi-site there is a third setting.

    Alternatively...

    Option 2: You should be able to upload the theme through your GoDaddy Cpanel (go to your GoDaddy account page and click on Manage Hosting). Your CPanel File Manager (see top menu) can be used to upload the theme folder to the /wp-content/themes/ folder directly.

    I use option 2 for my GoDaddy clients. Hope that helps :-)

    Posted 1 year ago #

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