it does not allow me to download my theme

open (10 posts) (2 voices)

  1. raizart
    Member

    I just purchased the "construct" theme and it does not allow me to download it...
    What can I do ?

    ----------------------------------------------------------------------------
    Note: This email will serve as an official receipt for this payment.
    Dear raizart,
    This is a payment receipt for Invoice 16120 sent on 05/23/2017
    Construct $35.00 USD
    ------------------------------------------------------
    Sub Total: $35.00 USD
    Credit: $0.00 USD
    Total: $35.00 USD
    Amount: $35.00 USD
    Transaction #: 4FB102501C060430U
    Total Paid: $35.00 USD
    Remaining Balance: $0.00 USD
    Status: Paid

    Posted 5 months ago #
  2. OnePressTech
    Member

    Sorry to be the bearer of bad news but no one from MSMW staff have responded to this forum or email contacts for over a year. Don't ask me why they disappeared though...I don't know...I am just another MSMW client like you waiting for MSMW to respond.

    -----------------------------
    FYI:
    -----------------------------
    I am a Managed WordPress Cloud supplier who supports my clients on the defunct MSMW themes so I created a community fork of the open source MSMW themes at https://backstopthemes.com and upgraded the code to support php7 and WordPress 4.7 (I'm bringing the jquery up-to-date next).

    For the techies, you can participate in the community at https://gitlab.com/BackStopThemes.

    NOTE: This excludes Awake and inFocus since these are proprietary ThemeForest distributed themes.

    BackStop Themes instructions (standard WordPress theme installation instructions):
    -------------------------
    Note: Always make a backup of your current system before upgrading your theme in case you want to roll back.

    Manual upgrade options are:
    a) Copy the new folder contents into the old folder; OR;
    b) Rename the old folder, upload the new folder; OR;
    c) Delete the old folder, upload the new folder

    I tend to use option b.

    Remember to download a copy of the old theme folder first as a backup. If you upgrade using option b or c you will need to copy your skin folder and css file from the backup theme copy folder to the new live theme folder.

    FYI - BackStop themes is a community-based support environment for the now defunct MSMW themes. Please keep in mind that support is now community based so please be patient. None of the money you spend / have spent on MySiteMyWay goes to the new community-based support environment which was established and is maintained by OnePressTech Pty Ltd.

    If you choose to continue with BackStop Themes you can email admin@backstopthemes.com to be added to the BackStop Themes newsletter....welcome to the new community :-)

    Kind regards,
    Tim

    Tim Hibberd - Managing Director
    OnePressTech Pty Ltd

    Posted 5 months ago #
  3. OnePressTech
    Member

    Bump to get past spam

    Posted 1 month ago #
  4. OnePressTech
    Member

    Bump to get past spam

    Posted 1 month ago #
  5. OnePressTech
    Member

    Bump to get past spam

    Posted 1 month ago #
  6. OnePressTech
    Member

    Bump to get past spam

    Posted 2 weeks ago #
  7. OnePressTech
    Member

    Bump to get past spam

    Posted 1 week ago #
  8. OnePressTech
    Member

    Bump to get past spam

    Posted 1 week ago #
  9. OnePressTech
    Member

    Bump to get past spam

    Posted 1 week ago #
  10. OnePressTech
    Member

    Bump to get past spam

    Posted 4 days ago #

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