Header & Intro background spontaneously changed colour on 6 of 46 pages of site

resolved (3 posts) (3 voices)

  1. erinelectra
    Member

    Hi,

    Our site has been using the persuasion theme since Oct 2012 - no issues. Recently the header & intro background colour on 6 of the 46 pages spontaneously changed to a black colour instead of the slategrey selected in our skin, and the dark grey has become lighter in the header. I've attached two photos so you can see the issue.

    40 of the sites pages have the correct colour but 6 pages (not pages we have recently updated or changed and not in any particular order) have lost the header & intro background colour.

    Any idea on what is going on with our theme/skin to cause this? or how to adjust it?

    Attachments

    1. Incorrect.jpg (88.8 KB, 0 downloads) 4 years old
    2. Correct_Background.jpg (89.4 KB, 0 downloads) 4 years old
    Posted 4 years ago #
  2. Elliott
    Support

    Hello erinelectra,

    Update the theme to the latest version and then edit your skin and remove all of the "#000000" color codes from the jQuery color pickers that you see and save. Also edit your pages and remove any that you see there and save.

    If this does not work then send us a link and we'll take a look.

    Posted 4 years ago #
  3. EDIT: Elliott submitted his reply first. :)

    It's a bug from the color picker, defaulting to #00000 (black). So anytime you update a page, it inserts that black background. Please update to the latest version of Persuasion, and then go to those pages, edit them and remove the custom BG color (just change it to be blank).

    http://mysitemyway.com/support/topic/managing-skin-problem-kmercier#post-80148

    Posted 4 years ago #

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