Infocus 2.8 and broken Custom Homepage Text

(6 posts) (3 voices)

1. 

   SteveSwenson
   Member

   I have a problem with the Custom Homepage Text editor. The errors below happen when clicking Visual or HTML, and nothing seems to happen in the browser. We tried to edit and save what was there using Infocus 2.3 and it failed, and removed everything from our site in this location. We are currently unable to restore the site to a working condition. I upgraded to 2.8, and have pretty much the same problems.

   Firefox:

   Error: this.getDoc() is undefined
   Source File: http://removed/wp-includes/js/tinymce/wp-tinymce.php?c=1&ver=345-20111127
   Line: 2

   Error: b.getContentAreaContainer() is undefined
   Source File: http://removed/wp-admin/load-scripts.php?c=1&load=admin-bar,jquery-ui-core,jquery-ui-datepicker,hoverIntent,common,jquery-color,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,word-count,editor,quicktags,jquery-ui-resizable,jquery-ui-draggable,jquery-ui-button,jquery-ui-position,jquery-ui-dialog,wpdialogs,wplink,wpdialogs-popup,thickbox,media-upload&ver=9f255440a7d338f4f839ab3e2376d773
   Line: 204

   Safari:

   TypeError: 'undefined' is not an object (evaluating 'this.getDoc().body')
   wp-tinymce.php:2
   TypeError: 'undefined' is not an object (evaluating 'b.getContentAreaContainer().offsetHeight')
   load-scripts.php:204

   Posted 3 months ago #
2. 

   Elliott
   Support

   Hello SteveSwenson,

   Go ahead and create a backup before completely deleting inFocus from your theme folder. Next download a fresh copy of inFocus from themeforest and upload. This should fix the editor and allow you to save your changes.

   Also be sure to deactivate all of your plugins while testing.

   If your still having issues then send us a private message and we'll take a closer look.

   Posted 3 months ago #
3. 

   SteveSwenson
   Member

   Before posting I had moved my 2.3 in focus folder out of the themes folder, and restored the 2.8 archive. So I'm running on a brand new copy of 2.8, even before I go back and merge in my stylesheet customizations...

   Posted 3 months ago #
4. 

   SteveSwenson
   Member

   FYI, Here's the error in MSIE 8.0:

   Message: 'purl' is undefined
   Line: 2
   Char: 137925
   Code: 0
   URI: http://removed/wp-includes/js/tinymce/wp-tinymce.php?c=1&ver=345-20111127

   Posted 3 months ago #
5. 

   Webtreats
   Support

   HI SteveSwenson,

   Send us a private message here: http://mysitemyway.com/support/pm/new/webtreats

   With your WordPress admin login details and your FTP login credentials so we can take a closer look at this issue.

   Posted 3 months ago #
6. 

   SteveSwenson
   Member

   Here is the fix for this issue, found in settings of the cformsII plugin:

   cForms > Global Settings > WP Editor Button Support >
   Enable "Select in case you experience a TinyMCE editor error caused by other plug-ins"

   Posted 3 months ago #

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