Full Size Images Not Showing

resolved (10 posts) (2 voices)

  1. dro977
    Member

    I've got the Awake theme installed and everything seems to work except for 1 thing: images in my Gallery/Portfolio won't open in full size. It appears the browser hangs when trying to open them.

    You can see the problem here: http://www.kineticrentals.com
    Go to Gallery->Portfolio and try clicking on any thumbnail

    What is required on the server side to get this to work?

    Posted 1 year ago #

  2. Elliott
    Support

    Hello dro977,

    Your images are giving me a 404,

    http://www.kineticrentals.com/home/wp-content/uploads/2011/04/Marketing-Event-Lighting-Projection.jpg

    Double check if there are any typo's and if they actually exist on your server.

    Posted 1 year ago #

  3. dro977
    Member

    Sorry, I had been changing the permalinks yesterday.

    You should be able to see the problem now: http://www.kineticrentals.com/home/image-gallery/portfolio/

    Also, I've verified the images do in fact live on the server and there are no typos.

    Posted 1 year ago #

  4. Elliott
    Support

    It looks like we'll need to update prettyPhoto. You can find instructions in this thread, http://mysitemyway.com/support/topic/infocus-and-wordpress-31.

    Let us know if that works for you dro977.

    Posted 1 year ago #

  5. dro977
    Member

    I followed those steps but the problem remains.

    Posted 1 year ago #

  6. Elliott
    Support

    It looks like you recently changed your portfolio shortcode. Make sure that you are linking to the image like this,

    [portfolio cat=3 column=3 link=image max=9]

    Where you see link=image. If your still having problems then PM us a Wordpress login so we can take a look at your settings.

    Posted 1 year ago #

  7. dro977
    Member

    The shortcode looks as you describe above.

    I've PM'd you credentials so you check the settings.

    Posted 1 year ago #

  8. Elliott
    Support

    I just checked your office portfolio and the photos were loading correctly.

    I noticed your using a caching plugin. Try refreshing your browser cache and refreshing the caching plugin to see if it displays for you dro977.

    Posted 1 year ago #

  9. dro977
    Member

    It works — Thanks for your help and the quick replies!

    Posted 1 year ago #

  10. Elliott
    Support

    Your welcome dro977, let us know if you need anything else.

    Posted 1 year ago #

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