Form Issues

open (5 posts) (3 voices)

  1. justalittlemarketing
    Member

    I put in a Contact Form in Method theme a little while ago. I found out just today (after website has been live for over a month) that the Contact Form is not sending the form. The email address for the form works fine, I've tested it multiple times today but for some reason the Contact Form will not send data but still hops to "Success" message.

    http://www.uke-n-sing.com/contact-us/ is the URL.

    There is also a Quick Contact form in the widget at the bottom of the page that doesn't seem to do anything either even though they are both correctly set up.

    Help! Person needs this working ASAP or 30 days ago, whichever comes first.

    Posted 3 years ago #
  2. Elliott
    Support

    Hello justalittlemarketing,

    Try installing this plugin, http://wordpress.org/plugins/wp-mail-smtp/, and contact your hosting provider for help in setting it up.

    Posted 3 years ago #
  3. justalittlemarketing
    Member

    Do I use this instead of the Contact Form shortcode built into MSMW themes? Should I just use a Contact Form plugin instead of the shortcode? This says it is not compatible with WP 3.8.x .. Thoughts?

    I was under the impression that MSMW contact form worked without an additional plugin required.

    Posted 3 years ago #
  4. Elliott
    Support

    It does but sometimes your server has restrictions and you need to use that plugin to get past them. Contact your hosting provider for more information.

    Posted 3 years ago #
  5. fearnhill
    Member

    Hey,

    My experience might help someone with a similar problem

    Initially, I couldn't get this to work, our site is hosted with GoDaddy, they don't restrict this feature. But we do use Office 365, this is where the problem lies. No problem with Yahoo, Gmail, or Hotmail addresses.

    Problem solved

    Posted 2 years ago #

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