Custom Homepage Text - Unable to Save, Breaks

resolved (5 posts) (2 voices)

  1. smargus
    Member

    Development URL: http://aristalaw.sapphicgraphics.com

    Original client site: http://aristalaw.com

    Using WordpRess 3.7.1, Elegance 1.4, all plugins deactivated (made no difference.) (Child theme)

    Under the Elegance theme --->Homepage--->Custom Homepage Text

    Recently moved a client's site to a development URL in order to deal with some bizarre 301 redirects hard-coded by a previous developer (who refuses to answer email).

    Fresh install of WordPress 3.7.1, new MySQL database, imported the EXPORT key located under advanced theme options.

    Upon successful import all options look good, except "Custom Homepage Text" which has the theme's default text. Upon trying to edit OR copy paste client specific text, click SAVE, check home page and... all Custom Homepage text now gone.

    Also, unable to switch between "Visual" or "Text" tabs on Custom Homepage Text input field.

    Any help will be much appreciated.

    Allison

    Posted 3 years ago #
  2. Elliott
    Support

    Hello smargus,

    That was a bug in one of the previous versions. You'll need to update to the latest version which is 2.4. Make sure to always use the latest versions of Wordpress, themes, and plugins.

    Posted 3 years ago #
  3. smargus
    Member

    Dang, I was never notified of your reply. Since this is a client, Edward Arista for AristaLaw.com and the previous developer purchased the theme, how does one obtain the updated theme?

    Allison

    Posted 3 years ago #
  4. Elliott
    Support

    Send us a message here, http://mysitemyway.com/contact.

    Posted 3 years ago #
  5. smargus
    Member

    Thank you so much for your assistance.

    Allison

    Posted 3 years ago #

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