Contact Form Repair ( Was Working )

pending (11 posts) (5 voices)

  1. verticalmail
    Member

    Hello All,

    For some reason the contact form I created using the contact form builder / short-code has become suddenly corrupt and:

    - Hangs on submission ( icon spins next to submit button )
    - Does not provide Error Checking
    - Does Not provide confirm message

    The form can be found here: http://mortgagetrends.net/contact-us-2/

    Any help would be greatly appreciated!

    Thanks,
    JN

    The form can be found here:

    Posted 4 years ago #
  2. verticalmail
    Member

    Also -

    I tried making a new form here - same problem:

    http://mortgagetrends.net/contact-us-3/

    Posted 4 years ago #
  3. Elliott
    Support

    Hello verticalmail,

    This is what I'm seeing from the AJAX response,

    {"mail_sent":false,"into":"#mysite_form1","sidebar":false,"errors":"<div class=\"mysite_message errors\"><ul><li>&rdquo;Your Approximate Budget &rdquo; is required.<\/li><\/ul><\/div>","errored_fields":["mysite_field41"]}<!-- WP Super Cache is installed but broken. The constant WPCACHEHOME must be set in the file wp-config.php and point at the WP Super Cache plugin directory. -->

    Remove the budget field and deactivate all of your plugins.

    Posted 4 years ago #
  4. verticalmail
    Member

    Elliot,

    Thank You!

    I removed and deleted the WP Super Cache plugin > form working perfect now.

    Thanks for a speedy response and all the great templates.

    Best,
    JN

    Posted 4 years ago #
  5. The W3-Total-Cache plugin runs fine for me without interfering with any of my MSMW Forms, if you're looking to still have a cache plugin for your site.

    Posted 4 years ago #
  6. verticalmail
    Member

    Thanks - I have heard allot about the W3 Cache plugin - any config recommendations?

    Posted 4 years ago #
  7. Avoid enabling the minify options and you'll be fine :)

    Posted 4 years ago #
  8. NealWiser
    Member

    I have the Echelon theme and my forms also hang on Submit. I have not installed any plugins yet (aside from what came with the theme. Any suggestions?

    btw, what is the "WP Super Cache plugin?" Is this part of the install?

    Please help.

    Posted 4 years ago #
  9. Elliott
    Support

    That is a plugin, it's not a part of the theme.

    Posted 4 years ago #
  10. NealWiser
    Member

    Hi Elliot, The only plugins I have that are currently active are Jetpack and Wordpress Importer. I also have two plugins installed, but that are not activated: a slider called Revolution Slider and Akismet (and my account isn't set up yet either).

    Posted 4 years ago #
  11. Elliott
    Support

    Deactivate all plugins and send us a link.

    Posted 4 years ago #

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