Contact form not working!

pending (4 posts) (3 voices)

  1. dsdohn
    Member

    I haven't even launched the site - but, I cannot enable the basic contact form to work. On 'submit', the progress circle just spins ...

    Please advise.

    Thank you very much.

    Posted 4 years ago #
  2. Elliott
    Support

    Hello dsdohn,

    Try installing this plugin, http://wordpress.org/plugins/wp-mail-smtp/, and contact your hosting provider for help in configuring it.

    Posted 4 years ago #
  3. fayaz387
    Member

    Hello,

    I have a similar issue with the contact form on my site.

    The contact form is not working, i.e. not submitting and the progress circle just spins.

    After reading responses on the forum, I have installed the wp-mail-smtp plugin and checked the settings.
    However, I have the same issue and the contact form is not submitting.

    The URL for my site is:-
    http://upstairsdownstairsinteriors.com/contact/

    Could you kindly advise please, as I need to get this resolved asap.

    Thank you for your help.

    Posted 2 years ago #
  4. Elliott
    Support

    Did you send a test with the WP SMTP mail plugin? Does the test email send successfully?

    This is usually a problem with your hosting provider so be sure to contact them.

    Posted 2 years ago #

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