Contact form doesn't deliver the message

resolved (5 posts) (2 voices)

  1. Hobbart24
    Member

    Hello guys,
    I have a contact form on my page, using Contact Form shortcode.
    I tried both versions - default by just inputting my email and Advanced settings, inputting all fields manually.
    Neither work. Here are the codes generated by shortcodes:

    Default:
    [contactform email="my email address"]

    Advanced settings:
    [contactform email="my email address" subject="Contact Form" success="Message sent! Thank you!" akismet="true"]
    [name label="Your name:" required="true"]
    [email label="Your email:" required="true"]
    [textfield label="Message:" required="true"]
    [submit value="Submit:"]
    [/contactform]

    Any idea why neither is working?
    THANK YOU.

    Posted 4 years ago #
  2. Elliott
    Support

    Hello Hobbart24,

    Install this plugin, http://wordpress.org/plugins/wp-mail-smtp/, and contact your hosting provider for help in configuring it to work with your server.

    Posted 4 years ago #
  3. Hobbart24
    Member

    I just found out that it actually works once I input different address (address that I want the message to be delivered to).

    Any idea why?

    Posted 4 years ago #
  4. Elliott
    Support

    Perhaps the mail is going to your spam folder or it could be a problem with the server. It would be best to contact your hosting provider.

    Posted 4 years ago #
  5. Hobbart24
    Member

    OK, Thanks

    Posted 4 years ago #

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