Construct Install issue

pending (3 posts) (2 voices)

  1. HI,

    I am having some issues getting Construct to install. Here is the message below from the hosting company that is struggling to help. Could you take a look and get back to me with any advice. Thank you.

    [Sat Dec 13 00:53:39 2014] [error] [client 50.202.206.1] PHP Warning:
    require_once(/home/bolognese/public_html/wp-content/themes/construct/lib/functions/hooks-actions.php):
    failed to open stream: Permission denied in
    /home/bolognese/public_html/wp-content/themes/construct/framework.php
    on line 92, referer:
    http://dev.gentlewindsbolognese.com/wp-admin/themes.php

    [Sat Dec 13 00:53:39 2014] [error] [client 50.202.206.1] PHP Fatal
    error: require_once(): Failed opening required
    '/home/bolognese/public_html/wp-content/themes/construct/lib/functions/hooks-actions.php'
    (include_path='.:/usr/share/php:/usr/share/pear') in
    /home/bolognese/public_html/wp-content/themes/construct/framework.php
    on line 92, referer:
    http://dev.gentlewindsbolognese.com/wp-admin/themes.php

    i just can't get it to work. above are the errors that show up in the
    log whenever you try to preview the theme. i have double checked
    permissions on all the above files i am not sure what is going on.

    it looks like you get free email support from the people that made
    this theme? if so maybe if you email them this info they would be
    able to tell you what is happening. my gut sez that because a
    /usr/share/pear folder does not exist on the server that is causing
    and issue but that doesn't make sense it should not need pear. and
    pear is available on the server as far as i know i have used it for
    other things.

    Posted 2 years ago #
  2. Elliott
    Support

    Hello janeykk,

    Completely delete all copies of the theme you see in the Wordpress theme directory and then download + upload a fresh copy via FTP.

    Posted 2 years ago #
  3. Elliot, I will do that again. However, I have done it already three times, as part of my standard troubleshooting. I will let you know.

    Janey

    Posted 2 years ago #

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