blog post image and related post thumbnail issue?

resolved (6 posts) (2 voices)

  1. snapkrakelpop
    Member

    I'm having problems with what seems to be the image resizing scripts on the blog post page, I'm only able to see a loading spinning circle and in the sidebar I see a broken thumbnail or placeholder image area.
    I have read extensively through the forums, contacted my host and re-downloaded the timthumb script as well as checked all permissions. I'm running out of ideas.

    the InFocus popup that is accessed on the toolbar when adding a new page or post is throwing a 404 error also. could these issues be related?
    the url in question is: http://absoluteimagenew.spitball.ca/blog/

    thanks in advance...

    Posted 1 year ago #
  2. Elliott
    Support

    Hello snapkrakelpop,

    Your resize script is giving me a 404,

    http://absoluteimagenew.spitball.ca/wp-content/themes/infocus/lib/scripts/thumb.php

    Are you hosting with HostGator by chance? Try getting in contact with your host and ask if there are a certain combination of permissions that you need.

    Here is a good tutorial on troubleshooting the resize script,

    http://www.elegantthemes.com/troubleshooting-timthumb.html

    Posted 1 year ago #
  3. snapkrakelpop
    Member

    nope, I'm hosted with JustHost. I contacted them as well and they're looking into the issue, if you look at the directory - the file is there: http://absoluteimagenew.spitball.ca/wp-content/themes/infocus/lib/scripts/
    but if i click on it, I also am getting a 404 error... I'm baffled.

    Posted 1 year ago #
  4. Elliott
    Support

    Make sure that the /scripts/ and /scripts/cache/ directory have sufficient permissions also. Your hosting provider should be able to get it worked out.

    Posted 1 year ago #
  5. snapkrakelpop
    Member

    with no luck from my host; I've gone ahead with a fresh install of a previous (3.1) wordpress version (I was using v 3.1.2) and a fresh install of the theme. I now am able to see thumbnails, and blog-post images without having to upload various sizes of the same image, the button to launch the InFocus shortcodes window is no longer throwing a 404 error and things are working as expected.
    Thank you for your prompt replies and assistance. This is a beautiful theme :) Great work!

    Posted 1 year ago #
  6. Elliott
    Support

    Glad you got it fixed snapkrakelpop. Let us know if you have any other issues.

    Posted 1 year ago #

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