404 error page

(40 posts) (3 voices)

1. 

   anagonzalez
   Member

   Beautiful template, I love it. Congratulation!!
   Everything worked fine, but I accidentally created a loop, then the server blocked my host.
   Then they unlocked the host and created a new file. htaccess with another code and the host, and it worked, but now the page is not working well, home alone, the other links on the table Navegation lead to a 404 error page. I have tried to relocate. Htaccess with the code above that Wordpress generates me, but then it works less.

   Now I do not know if my blog is in the template and simply need to fix the links or is problem .htaccess.

   This is my blog:
   http://anaglezpintura.com

   Thanks

   Ana

   Posted 1 year ago #
2. 

   Dorian
   Support

   Ana,

   The only way I could assist you with this issue would be to hand me over your FTP / WP creditentials via a private message in here so I can take a look at it myself.

   Cheers,
   Uniq

   Posted 1 year ago #
3. 

   Dorian
   Support

   Hello Ana, I've fixed this. Let me know if it's working as intented!

   Cheers,
   Uniq

   Posted 1 year ago #
4. 

   anagonzalez
   Member

   Hello Uniq,

   Yesssssssssss!! Wow!! Thank you very much. You give good support. Everything works fine. Can you tell me where was the problem? So I learn, if the same thing happens again, as I have to keep adding and changing things.

   Cheers,

   Ana

   Posted 1 year ago #
5. 

   Dorian
   Support

   Hi again Ana,

   The problem was in your .htaccess file, I've manually fixed it. Just make a backup copy of it, and if something happens again replace it!

   Cheers,
   Uniq

   Posted 1 year ago #
6. 

   anagonzalez
   Member

   Hi Uniq,

   Thank you for your valuable help. I am very happy to get back to work again. I had days with this problem.

   Cheers,

   Ana

   Posted 1 year ago #
7. 

   Dorian
   Support

   You're welcome! Enjoy!

   Cheers,
   Uniq

   Posted 1 year ago #
8. 

   anagonzalez
   Member

   Hi Uniq,

   The problem was solved only in part. It has happened again and the same host server tells me the domain has been blocked because my site generates excessive requests. At this moment I can not get into my Wordpress admin.

   I think the problem is in the slider. Last night I was making pictures to be displayed on the slider and took too long to load the pictures and finally stopped working all. The images did not have excessive weight. If I put just a single image and it works. I can not put that load the pictures of the blog entries, so do not know how to solve this problem. Now, yesterday I backup before upgrading anything.

   I thought that maybe the template has been corrupted, the slider in particular, and if the re-upload the template to the server, maybe everything is working again. My credentials are the same if you must access the server

   Thanks

   Cheers,

   Ana

   Posted 1 year ago #
9. 

   Dorian
   Support

   Ana,

   The slider should not be a problem at all. I will take a look, but I'd like you to ask the hosting provider which file exactely is causing this to happen, as I can't research for it. Please do that, and once you got an answer, come back to me!

   Still, I will take a look to see what's wrong.

   Cheers,
   Uniq

   Posted 1 year ago #
10. 

    anagonzalez
    Member

    Hi Uniq,

    Do you think I need to call a computer expert,to solve the problem?, because although the site is again good, and I will be afraid to touch anything, because the third time my host server blocked me permanently.
    Server, just answer this
    -------------------------------------------------------
    Answering your questions:
    >> The second time it was the same file?
    Do not know which is the file that is giving you problems, but it must be one of those loaded at startup, because only with access to the domain is when the loop jumps.

    >> The issue has been exactly the same?
    Yes, the symptoms are local connections are opened (from the machine's IP to the IP of the machine) indiscriminately, until it collapses apache threads.

    The host has been revived, for safety I have made two changes until the problem is completely resolved.
    I renamed the file. Htaccess to. Htaccess_old
    I renamed the file index.php to index_old.php
    I created an index.php that only displays the domain name.

    Until you are certain that the problem will not repeat you should not put the site back into operation as if we have to make another suspension shall be final.
    ---------------------------------------------------

    Cheers,

    Ana

    Posted 1 year ago #
11. 

    Dorian
    Support

    Hi Ana,

    Not at all, but you should really get in touch with them (hosting provider support team). I'm not sure how I could assist you further, as I don't know what the issue is.

    Cheers,
    Uniq

    Posted 1 year ago #
12. 

    anagonzalez
    Member

    Uniq, the support team of the host server, tell me they do not know where the problem and it is my responsibility to solve it, because they do not support computer problems.

    As the problem occurs when I put the link in the row, I show you a screen as filling the row to see if I do it correctly. I put the link in the first box and the rest I leave it blank. Is correct as I write the link?

    Thanks for your support

    Cheers,

    Ana

    

    Attachments

    1. row.JPG (78.8 KB, 6 downloads) 1 year old

    Posted 1 year ago #
13. 

    Dorian
    Support

    Hi again Ana,

    The link definately is ok, but I'm 99% sure that the slider is not the problem in here. I'll take a look at it asap, and come back to you with an answer.

    Cheers,
    Uniq

    Posted 1 year ago #
14. 

    anagonzalez
    Member

    Hi Uniq or Dorian

    It has been several days and now I have to restore normalcy. My blog has been blank while fixing the problem. I finally had to return to the template I had before installing Awake and now everything works fine, but I bought Awake, because I liked it.

    Now I do not know what to do, because I did not dare reinstall since the problem occurred twice. I've been thinking if there will be some incompatibility between the version 3.0.1 of Wordpress and the version of Awake. Does anyone else has reported this issue? Will I use Awake or leave it as impossible?

    Best regards,

    Ana

    Posted 1 year ago #
15. 

    Dorian
    Support

    Ana,

    I'm not really sure what to tell you!

    Would you mind trying a fresh install of Awake (latest version), and see if there are any further problems?

    This way I can debug this, and hopefully assist you further so you can use the theme!

    Cheers,
    Dorian

    Posted 1 year ago #
16. 

    anagonzalez
    Member

    Hi Dorian:

    Since you can not tell me more ...

    Look, as I'm not sure recurrence incidence. I installed Xampp and will be installing awake there. When I see that everything works properly, settle the template in the real blog is that I can not risk because my server told me the third time, they blocked me completely.

    Thanks,

    Best regards

    Ana

    Posted 1 year ago #
17. 

    anagonzalez
    Member

    Hi Dorian:

    I've installed, Awake, in Xampp, now I have several questions.

    In the real blog, the incidence was generated when I was working with the images of the slider, to add the rows, then my question is, How many rows can be added? What exactly is the URL of these images? I see that the URL that brings the default template, put the images on this route
    / Wp-content/themes/awake/styles/_shared/sliders/default_floating_slide.jpg

    and I put them in / wp-content/uploads, but you told me that this was correct.

    Then also think it might be a problem in the script of the slider, because it took too long to load, but only had a few images (and the images were not heavy) below the impact occurred.

    Sorry to be heavy, but I'm sorry I could not use the template that I like.

    Thanks, regards

    Posted 1 year ago #
18. 

    Elliott
    Support

    Hello anagonzalez,

    It would be best to limit the slider to the least amount of images as the user will have to download all of these images and it will take time to do so. To reduce image size then make sure to crop them before uploading.

    When setting your images in the slider make sure they are on your server and that you reference them absolutely.. if your using XAMPP then this would be something like this..

    http://localhost/wp-content/uploads/2010/08/1.jpg

    If your having problems with your web host blocking you then they must have some strict restrictions on your account. I recommend finding another web host.

    Posted 1 year ago #
19. 

    anagonzalez
    Member

    Hello Elliot,

    I just installed the template awake and seems to work without the above problems. I'm happy. I would like to make some adjustments in order to attach it to my design. The file is menu.png
    The route is styles / minimal_white and line 6, I think that is where I make the modifications, but not that I set.
    The height is 64 px and I want to extend it to put my logo. Now outside the area and mixes with the background design.

    Thank you

    Posted 1 year ago #
20. 

    anagonzalez
    Member

    Sorry

    Attachments

    1. captura-blog1.jpg (57.1 KB, 2 downloads) 1 year old

    Posted 1 year ago #
21. 

    Elliott
    Support

    Do you want to right align the menu? If that is the case then open up /wp-content/themes/awake/style.css and add this line..

    #main_navigation { position: relative !important; float: right; margin-right: 50px; }

    Let us know if that works for you.

    By the way, your site is looking pretty good. Please consider posting it to our user showcase here when you are done customizing.

    http://mysitemyway.com/support/forum/user-showcase

    Posted 1 year ago #
22. 

    anagonzalez
    Member

    Yes, I love the looks of the template on my site.
    No, I want to do is to increase the height the area where the navigation menu to put the logo inside.

    Thanks

    

    Attachments

    1. captura-blog-3.jpg (69 KB, 1 downloads) 1 year old

    Posted 1 year ago #
23. 

    Elliott
    Support

    That is actually an image called menu.png which you can find in your corresponding style folder.

    Posted 1 year ago #
24. 

    anagonzalez
    Member

    Yes I know, but that area can be changed or can not? As you have answered me, I think as an image, can not change. Well then I'll leave it like that.
    Thanks

    Posted 1 year ago #
25. 

    Dorian
    Support

    Hey Ana,

    It can be changed. I'd be glad to do this for you, but please let me know the height of your logo, and I will tell what and where to modify so you can place it in there.

    Cheers,
    Dorian

    Posted 1 year ago #
26. 

    anagonzalez
    Member

    Hi Dorian,

    Thank you very much!. The height of the logo is 106px

    Cheers,

    Ana

    Posted 1 year ago #
27. 

    Dorian
    Support

    Hello Ana,

    Please accept my apologies for the delay on this one, but I've really lost your topic in the darkness! I'll get this done for you in the upcoming 24 hours! Sorry for the delay once again and thanks for your patience!

    Cheers,
    Dorian

    Posted 1 year ago #
28. 

    anagonzalez
    Member

    Hello Dorian,

    Posted 1 year ago #
29. 

    Dorian
    Support

    Hello Ana,

    Could you post that again please? Seems I can't view your message at all!

    Cheers,
    Dorian

    Posted 1 year ago #
30. 

    anagonzalez
    Member

    Hello Dorian,

    I'm hoping that you answer me. Do you remember you told me the measures of the logo? And I put the measures. Above are all the posts.

    This morning I just said hello to this thread was visible. As you answered me, it seems that your posts and my previous posts have disappeared, although I do see them. Please read the previous messages, but if my request is not possible I would like to know not to expect more. Thanks

    Greetings
    Ana

    Posted 1 year ago #
31. 

    anagonzalez
    Member

    Your last post is this. I do not understand what could have happened

    Hello Ana,
    -----------------------------------------
    Please accept my apologies for the delay on this one, but I've really lost your topic in the darkness! I'll get this done for you in the upcoming 24 hours! Sorry for the delay once again and thanks for your patience!

    Cheers,
    Dorian

    Posted 1 year ago #
32. 

    Dorian
    Support

    Ana,

    That's allright. Sometimes I lose track of the topics! I'd like to say that I'm sorry for this.

    I've just tried a few methods of doing this, but the only way to do this in the right way would be to let me in so I can place the logo there for you. So if you don't mind, I'd be glad if you could send me over via a private message your FTP login information so I can do this for you!

    Cheers,
    Dorian

    Posted 1 year ago #
33. 

    anagonzalez
    Member

    Hi Dorian;
    Just sent you a pm with my ftp information so you can put the logo on the menu.png.

    Thank you very much for your support.

    Best regards

    Ana

    Posted 1 year ago #
34. 

    Dorian
    Support

    Ana,

    I've moved the logo, but after I checked, you will have a huge menu, heightwise! Please confirm that you'd like to have it this way, I don't want to mess anything up at all!

    Cheers,
    Dorian

    Posted 1 year ago #
35. 

    anagonzalez
    Member

    Hi Dorian:

    No, that was not. Remember that I wanted to expand the area where the menu to then place the logo?. I thought you were going to expand the menu area.

    But I see that it is difficult. Let it be. Thanks for trying.

    Greetings

    Ana

    Posted 1 year ago #
36. 

    anagonzalez
    Member

    Please Dorian, if possible, the only thing I want is to increase the height menu.png. If you tell me where I can change that, I do.

    Thank you

    Regards

    Ana

    Posted 1 year ago #
37. 

    Dorian
    Support

    Ana, I've just asked for your confirmation, because I've done a sketch in photoshop and it looks huge. I'll be doing it in a couple of minutes. Thanks for your patience!

    Cheers,
    Dorian

    Posted 1 year ago #
38. 

    anagonzalez
    Member

    Dorian I already did in photoshop, but did not convince me much, because the shading was not well, but hey .. Look this is what I did, a few days ago.
    

    Attachments

    1. menu1mioconlogo.png (51.3 KB, 0 downloads) 1 year old

    Posted 1 year ago #
39. 

    anagonzalez
    Member

    Dorian, I'm working in Photoshop with menu.png, tomorrow I'll tell you how it looks. Thanks

    Regards

    Ana

    Posted 1 year ago #
40. 

    anagonzalez
    Member

    Hi Dorian,

    Like I said above, I had done this in photoshop, but I had errors, then I thought it was not possible to enlarge the area through photoshop. Today when you told me that you were there in the same program, then I tried to correct those mistakes. On the other hand I thought that maybe these arrangements could only make the template designer and I was not allowed.

    Well here is the result, I'm happy, if anyone cares to do the same, The size are 992x120px.

    Thank you for your support

    Best regards

    Ana

    

    Attachments

    1. blog-custom.jpg (57.3 KB, 0 downloads) 1 year old

    Posted 1 year ago #

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