My Site My Way Support | Topic: iPhone Problem: No Dropdown Menu

Elliott on "iPhone Problem: No Dropdown Menu"

Elliott — Fri, 17 Aug 2012 16:34:59 +0000

It would take too much time and code so it would have to be considered customization work. It would be best to update the theme or hire a freelancer.

Vorarlberg on "iPhone Problem: No Dropdown Menu"

Vorarlberg — Fri, 17 Aug 2012 09:49:01 +0000

Hi Elliott, I've updated the theme, but I have made so many changes (without a child theme), that it would cost me too much time. Do you have a solution, how I can fix the problem in awake version 1.3.? Thanks a lot

Elliott on "iPhone Problem: No Dropdown Menu"

Elliott — Wed, 08 Aug 2012 17:02:21 +0000

Update your theme to the latest version, <a href="http://mysitemyway.com/docs/index.php/Updating_your_theme" rel="nofollow">http://mysitemyway.com/docs/index.php/Updating_your_theme</a>.

Vorarlberg on "iPhone Problem: No Dropdown Menu"

Vorarlberg — Wed, 08 Aug 2012 15:56:35 +0000

Hi, I have the same problem with the menu on ipad (not on PC + Safari). When I use your fix (replacing theme.php and custom.js), the menu stops working on firefox! I changed the custom.js back and now it is working again on firefox. Can you please help me? Thanks

elledesignstudios on "iPhone Problem: No Dropdown Menu"

elledesignstudios — Thu, 28 Jun 2012 14:43:46 +0000

Hi there ! I don't know what I really did but it works now. I think It was a problem with some custom css I did into the header. Or maybe solved after the wordpress update... Thank you Elliott !

Elliott on "iPhone Problem: No Dropdown Menu"

Elliott — Thu, 07 Jun 2012 17:31:51 +0000

Try creating a backup and completely delete the theme before downloading / uploading a fresh copy. Also try creating a copy of your theme settings in Dashboard -> your theme -> Advanced and then hit the "Reset All Options" button.

elledesignstudios on "iPhone Problem: No Dropdown Menu"

elledesignstudios — Thu, 07 Jun 2012 16:58:50 +0000

Stil have the issue when I switch the skins and deactivate all plugins, the demo site works well. Don't understand... Thank you for the support.

Elliott on "iPhone Problem: No Dropdown Menu"

Elliott — Thu, 07 Jun 2012 14:36:19 +0000

I don't have an ipad to test on yet but your site is displaying fine for me when using the ipad user agent. What happens when you switch the skin? Does the same thing happen when viewing our demo site? <a href="http://themes.mysitemyway.com/dejavu/" rel="nofollow">http://themes.mysitemyway.com/dejavu/</a>

elledesignstudios on "iPhone Problem: No Dropdown Menu"

elledesignstudios — Wed, 06 Jun 2012 17:03:34 +0000

Sorry, I sent you a PM a month ago :) the link : <a href="http://issop.ma/" rel="nofollow">http://issop.ma/</a> thank you for your help !

elledesignstudios on "iPhone Problem: No Dropdown Menu"

elledesignstudios — Wed, 06 Jun 2012 17:02:23 +0000

Hi, The site is online now. And I still have the same issue on my ipad. Can you have a look please ?

Elliott on "iPhone Problem: No Dropdown Menu"

Elliott — Wed, 06 Jun 2012 14:10:14 +0000

Send us a link and we'll take a look. Or if you sent it to us via PM then please be patient, I'll be working through those here soon.

elledesignstudios on "iPhone Problem: No Dropdown Menu"

elledesignstudios — Wed, 06 Jun 2012 13:34:18 +0000

Hi, The site is online now. And I still have the same issue on my ipad. Can you have a look please ?

Elliott on "iPhone Problem: No Dropdown Menu"

Elliott — Wed, 25 Apr 2012 13:22:30 +0000

Send us a link when you go live and we'll take a look.

elledesignstudios on "iPhone Problem: No Dropdown Menu"

elledesignstudios — Wed, 25 Apr 2012 09:26:09 +0000

Hi, Thank you Rochester. I have tried to deactivate all plugins and reset safari. Same issue. I'm using dejavu 2.0, with the default font. I have jus changed some colors into the steelblue css file and added this code lines into the custom css field of the theme settings : #header { height: 128px !important; } .header_links { position: absolute !important; top: 88px !important; right: 1px !important; } #aec-calendar{font-size:13px;line-height:16px; font-family:"Arial" !important; }

Rochester on "iPhone Problem: No Dropdown Menu"

Rochester — Wed, 25 Apr 2012 04:23:12 +0000

Hi! I just tried the online demo and it's working.. Are you using the latest version (2.0)? Also, there is any plugin that may be causing the conflict? []'s

elledesignstudios on "iPhone Problem: No Dropdown Menu"

elledesignstudios — Tue, 24 Apr 2012 22:40:49 +0000

Hi, I have the same issue about the dropdown menu with dejavu on my ipad. IOS5 and last dejavu version (bought a few days ago). I can't put you the link because site is in "coming soon" mode. The menu text doesn't appear. I could try to send you a pic if you want but the problem is exactly the same as phoenixartdesign into the first post. Thank you for the support elledesign Help please

TeamEng on "iPhone Problem: No Dropdown Menu"

TeamEng — Mon, 12 Mar 2012 12:32:10 +0000

Hi! The attempt was made on <a href="http://www.roicg.com" rel="nofollow">http://www.roicg.com</a>, but I abandoned the effort when it messed everything up.

Elliott on "iPhone Problem: No Dropdown Menu"

Elliott — Fri, 09 Mar 2012 15:50:16 +0000

Send us a link to your site.

Jen6566 on "iPhone Problem: No Dropdown Menu"

Jen6566 — Fri, 09 Mar 2012 14:11:31 +0000

Hi! I must be missing a step here - I created the child theme following the instructions you provide, but when I activated it, it messed up my site completely. This is what I dropped into my style.css file - what am I doing wrong? <pre><code>/* Theme Name: Persuasion Child Theme URI: Description: Author: Author URI: Template: persuasion Version: 1.0 */ @import url('../persuasion/style.css');</code></pre>

Jen6566 on "iPhone Problem: No Dropdown Menu"

Jen6566 — Mon, 20 Feb 2012 20:47:28 +0000

Ok, thanks. Still think it would be a huge benefit if your search short code searched a whole site without having to make these updates. I have not yet created a site that's just a blog as of yet... Thanks! :o)

Elliott on "iPhone Problem: No Dropdown Menu"

Elliott — Mon, 20 Feb 2012 20:37:30 +0000

No, that is fine.

Jen6566 on "iPhone Problem: No Dropdown Menu"

Jen6566 — Mon, 20 Feb 2012 20:21:53 +0000

Ok, thanks. Do I need to customize any lines of the child theme code? I know I have to put in the theme name, but this says version 1.0 - should I change that the version I'm on? What about all the other fields? <pre><code>/* Theme Name: Modular Child Theme URI: Description: Author: Author URI: Template: modular Version: 1.0 */ @import url('../modular/style.css');</code></pre>

Elliott on "iPhone Problem: No Dropdown Menu"

Elliott — Mon, 20 Feb 2012 20:18:06 +0000

It depends on whatever PHP customization your doing. If it's just the enable page searching then no, you do not need to worry about them.

Jen6566 on "iPhone Problem: No Dropdown Menu"

Jen6566 — Mon, 20 Feb 2012 20:16:25 +0000

Right, but when creating the child theme, do I have to worry about the sections titled "Moving Files", "Redeclaring Functions" and "Actions & Hooks"? All of those instructions fall under PHP customizations, so I wasn't sure if I had to do those in addition to creating the child theme.

Elliott on "iPhone Problem: No Dropdown Menu"

Elliott — Mon, 20 Feb 2012 20:12:16 +0000

For this, <a href="http://mysitemyway.com/docs/index.php/Enable_Page_Searching" rel="nofollow">http://mysitemyway.com/docs/index.php/Enable_Page_Searching</a>. You just have to add that code inside the functions.php file of your child theme.

Jen6566 on "iPhone Problem: No Dropdown Menu"

Jen6566 — Mon, 20 Feb 2012 20:09:24 +0000

Hi! Another question about the Child Theme instructions. Do I have to worry about the "Moving Files", "Redeclaring Functions," and "Actions & Hooks"? For example, the most common change I make to my client sites is this one: <a href="http://mysitemyway.com/docs/index.php/Enable_Page_Searching" rel="nofollow">http://mysitemyway.com/docs/index.php/Enable_Page_Searching</a>. Maybe I should just find a plugin that enables full site search instead of changing the PHP? Seems like that might be easier. What would be REALLY great is if you guys could make your search function default to a full site search in your next release instead of just posts. More and more people are using WP for more than just blogs these days. Any chance of that happening? Or perhaps creating a second shortcode for full-site search? Thanks...

Elliott on "iPhone Problem: No Dropdown Menu"

Elliott — Fri, 17 Feb 2012 22:09:25 +0000

1. If your using a child theme there is no extra steps in updating, just follow the instructions in the link that you posted. 2. Yes, though it depends on the customization. 3. That's just showing you an example of how you would do a PHP customization in the child theme.

Jen6566 on "iPhone Problem: No Dropdown Menu"

Jen6566 — Fri, 17 Feb 2012 21:44:21 +0000

Ok, thanks! Once I create the child theme, when I next go to install a theme update, do I just follow the standard instructions and everything will just take care of itself? Just wanted to make sure that once the child is set up that the installation steps for updates is the same as usual: <a href="http://mysitemyway.com/docs/index.php/Updating_your_theme" rel="nofollow">http://mysitemyway.com/docs/index.php/Updating_your_theme</a> Please confirm? Thank you! Also, just to further confirm - once the child theme is in place, I make any future PHP changes within the child, yes? Lastly, in the PHP section of the child theme instructions it reads "We'll go through the process of setting your first child theme up and then we'll do a customization to add the facebook like button beneath your post meta so you can get an idea of how it works." -- do I have to worry about this Facebook thing?

Elliott on "iPhone Problem: No Dropdown Menu"

Elliott — Fri, 17 Feb 2012 21:23:39 +0000

If your editing PHP files then you'll want to create a child theme, <a href="http://mysitemyway.com/docs/index.php/Using_Child_Themes" rel="nofollow">http://mysitemyway.com/docs/index.php/Using_Child_Themes</a>.

Jen6566 on "iPhone Problem: No Dropdown Menu"

Jen6566 — Fri, 17 Feb 2012 21:11:49 +0000

Hi again! One thing I noticed when I just updated the theme... I had made an edit to the framework PHP file so that the Search box searched the whole site, not just blog posts. That change obviously got overwritten. With this site, that was the only change I made to a PHP file, but I have other sites that have a lot of changes. Am I going to somehow have to figure out all the changes I made to which files and make them again every time I update the theme? Seems like there's got to be an easier way to manage all that.... what do you suggest?

Jen6566 on "iPhone Problem: No Dropdown Menu"

Jen6566 — Thu, 16 Feb 2012 20:03:59 +0000

Ok, great - thanks!

Elliott on "iPhone Problem: No Dropdown Menu"

Elliott — Thu, 16 Feb 2012 19:58:25 +0000

The latest version of Echelon is 1.9, I think 1.7 is where that was fixed but if your going to update you might as well use the latest version.

Jen6566 on "iPhone Problem: No Dropdown Menu"

Jen6566 — Thu, 16 Feb 2012 19:51:33 +0000

Before I go through all that, I'm using Echelon 1.5. Has there been an update since then cause it wasn't that long ago that installed the update to Echelon 1.5...?

Elliott on "iPhone Problem: No Dropdown Menu"

Elliott — Thu, 16 Feb 2012 19:45:42 +0000

If your using the latest version of our themes then you shouldn't have this problem. Go ahead and update, <a href="http://mysitemyway.com/docs/index.php/Updating_your_theme" rel="nofollow">http://mysitemyway.com/docs/index.php/Updating_your_theme</a>.

Jen6566 on "iPhone Problem: No Dropdown Menu"

Jen6566 — Thu, 16 Feb 2012 19:07:08 +0000

Hi! Is this still the only way to fix the problem with the drop-down menus disappearing over the homepage animation when using Safari? The zip files posted are 5 months old and I"m not sure which theme they are for (or if they can be used on any of your themes). Please let me know if this is the only way to fix the problem and/or if these zip files are still the latest and greatest. Thanks!

liberty on "iPhone Problem: No Dropdown Menu"

liberty — Wed, 16 Nov 2011 04:05:13 +0000

FYI. Using this fix, also made my menu issue in Safari go away. <a href="http://mysitemyway.com/support/topic/menu-bug-in-safari" rel="nofollow">http://mysitemyway.com/support/topic/menu-bug-in-safari</a> Thanks.

phoenixartdesign on "iPhone Problem: No Dropdown Menu"

phoenixartdesign — Tue, 20 Sep 2011 13:51:19 +0000

replaced the files and everything works great now. thanks for the great support!

Webtreats on "iPhone Problem: No Dropdown Menu"

Webtreats — Sat, 17 Sep 2011 00:44:32 +0000

Hi phoenixartdesign, Replace the following two files attached to this post through FTP on your clients website and then have them clear their browser/iPhone cache: <pre><code>lib/functions/theme.php lib/scripts/custom.js</code></pre> Let us know if this resolves the issue.

Elliott on "iPhone Problem: No Dropdown Menu"

Elliott — Wed, 14 Sep 2011 15:59:51 +0000

Alrighty, we'll see if we can get this fixed in the next update.

phoenixartdesign on "iPhone Problem: No Dropdown Menu"

phoenixartdesign — Wed, 14 Sep 2011 15:56:45 +0000

yes, he is on a MAC but like i said, uses a slow UMTS Internet Stick. I think the problem is connected to that. Cause the dropdown works fine for me on my Mac/ Safari with a Highspeed Internet connection.

Elliott on "iPhone Problem: No Dropdown Menu"

Elliott — Wed, 14 Sep 2011 14:04:20 +0000

Is he on a mac by chance? I'm on Windows 7 with Safari 5.1 and the menus display fine.

phoenixartdesign on "iPhone Problem: No Dropdown Menu"

phoenixartdesign — Wed, 14 Sep 2011 07:48:53 +0000

He is surfing with a UMTS Stick on his Mac and uses Safari 5.1. So slow connection. But if he opens the page with Firefox, it works fine. I tried to view the page on the iPad yesterday and it is not working as well.

Elliott on "iPhone Problem: No Dropdown Menu"

Elliott — Tue, 13 Sep 2011 13:52:16 +0000

Hello phoenixartdesign, The iOS problem is a known issue that we are working on. It seems to work fine on the iPad but not on the iPhone. That's pretty interesting that it does not work on your friends mac though. What version of safari is he using? It could be that the issues are related.

phoenixartdesign on "iPhone Problem: No Dropdown Menu"

phoenixartdesign — Tue, 13 Sep 2011 13:03:42 +0000

I just launched my client's website and everything works great. But if i open the website on my iPhone the dropdown menu does not show! Same problem accures for my friend on his Mac with the Safari Browser. URL: <a href="http://www.pure-shots.de" rel="nofollow">http://www.pure-shots.de</a>